Returns & Exchanges
At Troll Co., we stand by the quality of our gear and want to ensure you are completely satisfied with your purchase. If your order isn't the perfect fit or style, you can return or exchange any unworn and unwashed items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email to ensure your gear gets back to us safely.
Package Your Gear
Place the items in their original packaging, attach the shipping label to the outside of the box, and drop it off at any authorized carrier location.
Receive Your Refund
After our warehouse team inspects the returned items, we will process your refund or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing